Indeed, businesses today are getting cramped in the bustling cities where their target audiences reside. Their main problems are the storage and distribution of their products to the local market. While these could be solved with warehousing in Malaysia, the high prices are difficult to meet. It would take one reliable warehouse partner who could offer flexibility, warehouse management efficiency, and easy distribution with competitive services pricing to keep ahead of the competition. Fortunately, it would be easy to cross out a list of third-party logistics (3PL) in Malaysia and find the right one when you know what to expect from a good 3PL warehouse management provider!
In this article, you will learn about what a 3PL warehouse management does and what services you can expect from a good one.
What is a 3PL Warehouse Management?
Warehouse managers and business owners should have a clear understanding of this type of management. Employees in a 3PL warehouse management aim to control the storage and movement of goods or products within the warehouse. Each 3PL uses a system or software application to manage these operations. It serves as a central system or hub for warehouse management processes, such as inventory tracking and stock locations.
Expectations from a Good 3PL Warehouse Management
If you started your search for a warehouse logistics company in Malaysia, you might have observed that they have some similarities. Despite their similarities, you must know that a good one among them will always stand out. You will know that a 3PL warehouse management is that good one when:
- They have a reliable WMS
A warehouse management system is what a 3PL uses to keep track of everything in their warehouse. Of course, you would have access to it when you partner with them. In a WMS, it has reliable and beneficial features that are good for your business because it has:
- Real-time visibility
- Cloud-based process
- Secure user groups
- Detailed reporting
- User-friendly interface
- Spacious storage near your customers
With a population of over 32 million people in Malaysia, it wouldn’t be hard to imagine the thousands of transactions that these people do every day, and as a business owner, you would want to cater to them. Meeting their expectations involves fast delivery, and when your products are in the city itself, then it would be easy for you to satisfy them. With a 3PL’s who has spacious storage in every major city, you could do that!
- Inspection services
There are dependable employees in a trustworthy 3PL warehousing. They are responsible for ensuring that your goods are in the right condition to be transported. Thus, you could expect these people to be the ones who run a thorough risk assessment to keep you compliant to the security requirements before each good is handed over to their lorry transports across Malaysia.
- Accurate packing services
The people you would be working within a good 3PL warehouse management company have years of experience in the logistics industry. Hence, you could rely on their highly accurate packing services! Since they have a robust WMS, their packing methodology is stable and strong. Therefore, you could erase your worries about mishandling or missing packages.
- Approachable customer service
If you’ve been in the business world for a long time, then you already know that you cannot satisfy all your customers. There would be instances when they want to return your items. Thus, the best service you could give them is your fast return processes. You could trust your 3PL warehouse with these because they have approachable customer service agents to make product returns successful!
Working with Hock Cheong
In the fast-paced world of businesses, you cannot afford to get left behind. Hence, you should work with a reliable warehouse logistics company in Malaysia to keep you at par with your other competitors. Trust that the people at Hock Cheong can manage your goods efficiently with their efficient WMS!
Talk to them on their website to get a tour of their facility and know the people you would be working with today!